If you find that you have duplicate databases stored in iCloud, here are the steps to clear them out.
This condition can occur if conflicts are found during an iCloud sync. This condition is rare, but once you’ve encountered it, you will continue to create a new database with every upload to iCloud. Usually the databases are numbered, such as John’s iPhone, John’s iPhone 2, John’s iPhone 3, John’s iPhone 4, …
This issue was fixed in 10.4, but the condition could have existed before the update.
If you encounter duplicate databases, please do the following:
- Make sure you are running a version later than 10.4 by viewing More > About in our app.
- If you want to be extra safe about backing up your data, use iTunes File Sharing and save the file called Meter.db to your computer.
- Force quit our app on every device of yours connected to iCloud.
- Press the Home button two times quickly. You’ll see small previews of your recently used apps.
- Swipe left or right to find the app you want to close.
- Swipe up on the app’s preview to close it.
- Launch the iOS Settings app.
- Go to iCloud > Storage > Manage Storage > Cyclemeter (or the app you are using).
- Tap Edit.
- Tap Delete All, and confirm the deletion. This deletes the iCloud databases for our app, not the database within our app.
- On your iPhone (assuming it has the most recent data), in our app go to More > iCloud and tap Save Now. The save may take a while because the whole database is posted, rather than incremental updates.